FOR THE LOVE OF IT / CALIFORNIA
Less clicking around. More getting it.
PureSurfers help: accounts, local notes, wave-height labels, alerts, traffic, missing data and correcting a surf spot.
The useful answers, without a support-ticket obstacle course.
Do I have to sign in?
No. Browse the map, Coast Guide and Surf Insights without an account. Sign in only for optional features such as syncing favorites or account-linked alerts. Surf Insights has no paywall or email gate.
Are all the wave numbers measuring the same thing?
No. Original forecast-enabled spots show estimated breaking-face heights. The newer statewide panels show regional significant wave height, labeled “regional Hs.” The same color scale does not make these the same measurement. Read the methods page for the distinction.
Is “live” a sensor at every break?
No. The atlas brings together updated model guidance and separate reference observations. A timestamp and source label tell you what was retrieved or measured and when. A nearby buoy is not a beach camera or a sensor attached to the pin.
What happens to my notes when I sign in?
Local journal text, personal pin edits, sessions and plans are not silently uploaded to your account. Cloud favorites are separate. Explicitly importing or merging favorites can change your account’s saved spots, while the other journal records remain local.
How do I back up my field notes?
Use Export field notes or the Field Journal export controls. Keep the downloaded file private. It is not a complete export of cloud alert rules, account inbox or device subscriptions. Export before clearing site data or moving to another browser.
How do I stop emails or notifications?
Product updates are controlled in My account. Alert emails and account rules are controlled in My alerts. Remove a device there and use your browser/operating-system notification settings as needed. A separate older device watch may need to be disconnected separately. Signing out is not the same as stopping all email.
How do I delete an account or correct my information?
Account deletion is currently owner-assisted. Use the privacy contact, preferably from your registered email. Do not send passwords or login codes. Deleting the account does not automatically erase local field notes or copies you exported.
Why did the traffic layer pause?
Traffic Stability pauses automatic polling after inactivity and while the tab is hidden. Use Resume or interact with the map. A request allowance or provider cooldown can also pause fresh tiles; Refresh does not override that limit. Missing road colors mean unknown coverage, not clear traffic.
Why is a forecast, station or camera missing?
Sources can fail independently, go stale or lack coverage. Regional data is not available at every time or location. Camera links depend on the operator’s viewer. Check the source/status details rather than assuming a missing reading means zero.
Can I report a missing spot or wrong difficulty?
Yes. Send the name, region and specific correction, with firsthand context or a source. Ratings describe general guide difficulty, not today’s safety. Unverified ratings remain neutral, and a submission is reviewed before it changes the shared catalogue.
Where should I start for a particular stretch of coast?
Use the searchable California Coast Guide, or go directly to Santa Barbara, Ventura, Santa Cruz or the statewide San Diego additions. Each entry links back into the map.
Still stuck?
Contact PureSurfers with the page, device and what happened. Never include a sign-in code or password.
Where are the other policies?
Terms · Editorial policy and corrections · Forecast methods · Privacy